Home EventsCustomer Service: The Next Normal (Business Growth Luncheon Series)

Customer Service: The Next Normal (Business Growth Luncheon Series)

Your business has most likely changed over the pandemic and so, too, has your customer. People have access to more technological bells and whistles but at the same time, are more frustrated than ever. Understanding your customer and humanizing their experience can become your strategic advantage. The next normal in customer service will see businesses provide solutions to emotionally-charged, complex problems.


Presented By: Aimee Schulhauser of Schoolhaus Culinary Arts, Tangerine: The Food Bar, Catering by Tangerine, and Slice Café

Aimee obtained a Bachelor of Science degree in Geology from the University of Regina in 2000, then changed careers in 2004 and went to SAIT Polytechnic in Calgary to become a professional chef.

After moving back home to Regina in 2005, Aimee started her first company: Evolution Catering and Fine Foods. As the business grew, she began thinking about other complementary businesses to add to her roster. Almost 16 years later, she is the proud owner of two cafes, a cooking school, a corporate meeting space – and of course, the original catering company that started her entrepreneurial journey.

Aimee was the recipient of the YWCA’s 2018 Woman of Distinction Award for Entrepreneurship and Innovation as well as the Saskatchewan Chamber of Commerce’s Resilience Award in 2020.

COVID-19 Protocols

  • Masks are required at all times within the building. Masks will be made available should you need one.
  • We will be requesting your information for contact tracing. This is voluntary, but we hope you will consider it for the health and safety of everyone.
  • Hand sanitizer will be available throughout the room.
  • Room set-up will allow for plenty of spacing between chairs. Less than 50% of the venue capacity will be used.

Doors open at 11:50am. Presentation begins at 12:05pm. Deadline to register for in-person attendance is Tuesday, September 28 @ 11:30pm. 

This luncheon is part of the Business Growth Luncheon Series, offered in partnership with Economic Development Regina and the NSBA. Virtual viewing options are available, please register through the Zoom link below.


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Customer Service: The Next Normal (BGL Regina)
$ 28.00
10 available
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